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Too many issues got in the way here

Cruise Line
P&O Cruises
Rating
Written by
William Savage
Sailed as
Group
Published
Ventura

Not happy that P&O email us 3 weeks before sailing saying they were changing cabin which we had specifically booked because of balcony on C deck.We only found out a few days before sailing which cabin they had allocated.

This was totally unacceptable to us – on deck above, nearer stern more subject to movement -I suffer from seasickness so not at all any good for me.

This for a Baltic tier member disgraceful.

After numerous phone calls/emails with P&O they allocated a new cabin on D deck which is still not as good as the original cabin we booked nearly a year before.

Staff poorly trained and many new.

Not all restaurants open – missed Glasshouse.

Menus very limited in restaurant and bars.

Very disappointing in many many ways.

I would like to discuss further as we are seriously considering cancelling next cruise 1/7/23 on ventura

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