My Holiday system not working properly; couldn’t book venues; was permanently on phone trying to book things, which is not what want to do on holiday; very poor.
Took 5 days before could get table in restaurant & then had to queue from restaurant to almost atrium; unbelievable, first week was almost over & spoilt!! Complained to Restaurant Manager and from then on always got table, but that’s not right; system was not working properly was told by him, not good enough with ship full to capacity.
Air conditioning in cabin broke down 2 nights running beginning second week; tried to fix several times, but broke down again following day whilst Deck Manager looking into it.
Holiday ruined, as couldn’t do what supposed to do on holiday, which is do what want, when want, without spending all day using technology, which like to get away from – especially as it was broken!!!
Every single person spoke to was complaining about it & queuing/waiting for hours.
We have been cruising for 25 years and this was worst cruise ever – if had been first cruise would not be going again.