Behind the UK’s favourite cruise agent is the industry’s most talented team. Over a hundred staff make up Bolsover Cruise Club today, from cruise experts and masters of marketing to the administration team that makes sure your holidays go without a hitch.
We’re proud to set the highest of standards in terms of training and no other travel agent offers such unrivalled expertise when it comes to all things cruise. Take a look below and put a face to that familiar name at the end of the phone.
Abbie - Cruise Expert
My name is Abbie and I will be your dedicated Cruise Expert.
I joined Bolsover Cruise Club in 2009 but have worked in travel since 2003 so have been lucky enough to experience lots of destinations on a wide range of cruise lines.
Travelling is one of my favourite things to do. I enjoy experiencing the different cultures and cuisine the world has to offer.
My favourite cruising destinations are the Caribbean and Italy: Venice, Rome and, in particular, the Amalfi Coast.
Outside work I enjoy spending time with my little boy who keeps me very busy! He also loves his holidays and has been cruising quite a few times.
I have a passion for cruising and look forward to helping you with future cruise holidays.
Contact Abbie today on 01246 819 819
Ada - Cruise Expert
Hi my name is Ada. I have 12 years experience in sales and customer service. I have always had a passion for cruising and started at the age of four years old. P&O is my favourite cruise line as they have such an amazing fleet and there is something for everyone. In my spare time I enjoy relaxing and walking my black Labrador Flint. After always booking cruises through Bolsover Cruise Club, in 2022 I was lucky enough to start my career working here. Contact Ada today on 01246 819 819.
Adele - Cruise Expert
My name is Adele and I will be your dedicated Cruise Expert. I have worked in travel for many years. After working as a shop manager for 2 years I was successful in being offered a position at Bolsover Cruise Club in 2004.
I have a real passion for travel and have enjoyed cruising to many places from the Caribbean to the beautiful Italian cities of Florence and Rome.
Outside of work I love to go walking in Derbyshire with my husband and our boys.
Contact Adele today on 01246 819 819
Adrian - Cruise Expert
Hi my name is Adrian and I will be your dedicated cruise expert.
After many land based holidays I was looking for something new. And in 2012 my love of travel evolved and I took my very first cruise. it
was on board Cunard’s Queen Elizabeth. On the way home from Southampton I remember feeling so fed up until I had an epiphany, “just
go on another one”! and that’s been my motto ever since.
My love of cruising has now seen me complete over 200 days on board, 27 countries and 75 ports of call.
I have sailed with many cruise lines to some amazing destinations from Southampton to the Baltics, Northern Europe, Canary Islands,
Croatia, the Amalfi coast and many other Mediterranean destinations, I have also completed many fly cruises out of America and Europe.
My hobbies outside of work are, yes you guessed it, cruising! or at least planning another one, not really bothered about all that walking
and stuff. You can do that on a ship and life is short… Contact Adrian today on 01246 819 819.
Alex - Sales Support
I have been part of Bolsover Cruise Club since 2015, initially working within the administration department. I have recently joined the Sales Support Team where I enjoy speaking to customers, resolving any issues they may have and answering questions regarding their upcoming holiday. I enjoy helping others and ensuring everything is in place for our clients to have the best experiences possible. When I am not at work, I love nothing more than spending time with my family and our 2 dogs. Before working here, I had never been on a cruise holiday. Now that I have, I can’t imagine a different type of holiday for my family!
Alice - Cruise Expert
I have been in the travel industry since 2013. Before that I studied travel and tourism with a focus on the cruise industry and went on to secure a BTEC diploma. I love travel and have been very lucky before and during my career to visit many different destinations such as the USA, Caribbean, Northern Europe and the Mediterranean. My favourite cruise destination has to be the Caribbean, the relaxation, sunshine and beautiful beaches. I was also blown away by the Norwegian Fjords during my first visit recently, the scenery is beautiful, and you can get some great photos. Working for Bolsover Cruise Club has given me many opportunities to experience different cruise lines, I honestly can’t pick my favourite. I have received extensive training and guidance which has helped build my knowledge in assisting customers find their perfect cruise holiday. In my spare time I love spending time with my friends and family, walks in the countryside and of course holidays!
Contact Alice today on 01246 819 819
Amanda - Cruise Expert
My name is Amanda and I will be your dedicated cruise expert. I have always had a passion for cruising and was lucky enough to start my travel career with a well-known travel agent back in 2006. Eager to learn even more and develop my knowledge, I was delighted to join the team at Bolsover Cruise Club in 2019. I love working for an award-winning company that is trusted for providing the very best service and I’m proud to be a valuable part of that. I also enjoy talking to customers on a daily basis and discussing the amazing and varied cruises we offer from all over the world. Things have changed a lot since I first started in the industry and I’m always excited to see all the new ships and learn more about the unique facilities on board. Contact Amanda today on 01246 819 819 to book your cruise.
Anne - Sales Support
Hello, my name is Anne. I have had many years working within customer service and have always thoroughly enjoyed talking to clients and helping them. What could be better than enabling people to arrange their dream holidays? I myself have been lucky enough to visit some fabulous locations and tick many off my bucket list. One of the best aspects of world travel is the different cuisine and, as a keen cook, I especially love to sample all the famous dishes of each new country. To relax in my spare time, I have a passion for knitting, am an avid reader and I love photography.
April - Sales Support
I moved to the travel industry after enjoying 18 years in retail. I have a passion for customer service and helping people. I love to travel and I’m always looking for new and exciting places to go. In my spare time you’ll find me in a nice restaurant with a glass of red or at the park with my little boy. I love showing him the world and can’t wait to take him cruising.
Belle - Cruise Expert
Hi, my name is Belle and I am pleased to be your dedicated cruise expert. I have many years of working within customer service and enjoy meeting and speaking to new people. I wanted to work within the travel industry as I think it’s such a lovely sector to work in and couldn’t imagine anything better for work than helping someone find their dream holiday. I love to travel and have been lucky enough to see some beautiful places, including New York for the 4th July, swimming with dolphins in Mexico and visiting the Old Town in Prague. I also love all the different cuisines, but Italian is my favourite; anything with lashings of cheese to be honest! In my spare time, I like to go to music festivals all over the country with my friends and partner – Gorgon City are my favourite artist and I recommend you listen to Imagination by them for a good vibe! I also enjoy cooking, musicals and my little dog Jasper who is the light of my life. Contact Belle today on 01246 819 819.
Ben - Cruise Expert
I have worked within the travel and hospitality sectors for over 20 years, I am extremely passionate about travel and would love nothing more than to help others to fulfil their own goals. I was lucky enough to work for a leading airline as cabin crew for several years, which helped feed my thirst for exploring and enjoying different cultures.
My absolute favourite destination I have been to is Singapore due to how diverse the country is, being very eastern but having elements of western culture. South Africa, North America and the Caribbean are also favourites. Contact Ben today on 01246 819 819
Bethany - Cruise Expert
My name is Bethany and I will be your dedicated Cruise Expert.
I have been in the travel industry since 2013, but before that I secured a BTEC qualification in Aviation, Leadership and Management & Marketing.
Completing these qualifications as a young adult gave me the confidence and skills to secure my first full-time job as a sales consultant in the insurance industry. After a few years of enjoying the fast sales life I found I missed travel too much!
I joined Bolsover Cruise Club towards the end of 2013 and I have never looked back. I love the amazing opportunities my job gives me and I have been lucky enough to travel to many parts of world.
Contact Bethany today on 01246 819 819
Carla - Sales Team Leader
Sales Team Leader looking after a Cruise Sales Team of 12. I’m also responsible for staffing the department.
Out of work I love Leicester Tigers, Manchester United and the Maclaren Formula One team.
I also enjoy an occasional glass of red!!!!
Chloe - Cruise Expert
It was nice to speak to you recently. My name is Chloe and I will be your dedicated Cruise Expert.
I studied Tourism and Business at university and my previous experience is in Hospitality and Hotel Management. I have been with Bolsover Cruise Club since 2007. When I started working here I knew nothing about cruising but quickly learned why it’s so popular and I am now a cruise addict!
My favourite cruise line is Celebrity, but I do think there is a ship to suit everybody’s needs and budget.
I like a mix of relaxing and exploring when I go on holiday and feel that cruising is the best way to do this. The most memorable destination I have cruised to is St Petersburg; so interesting and different.
I have been lucky enough to win ‘Sales Person of the Year’ three times since I joined Bolsover Cruise Club and have been nominated for numerous national awards. I try to take pride in my work and have a real enthusiasm for it.
Contact Chloe today on 01246 819 819
Christian - Sales Support
I joined Bolsover Cruise Club in 2022 and I can say it’s a fantastic company to work for where you get the chance to help others. I am dedicated to ensuring you have all the detail you need for your journey of a life time. At home I enjoy spending time with my family and little girl Lily.
Contact Christian today on 01246 819 819.
Clara - Sales Support
My name is Clara and I work in Sales Support here at Bolsover Cruise Club. Although I trained in Travel & Tourism during the early 90’s my career path took me in a different direction into the banking industry , in which I looked after a client base for 18 years. During this time my passion I had since childhood for travel shined through as conversations with customers always deviated to the world of travel and holidays.
I have been lucky enough to travel to some amazing destinations including Safari in Kenya and flying over the Angel Falls. I believe that the world of cruising opens the world up to see many places and experience varied cultures.
I am so pleased to be working within the industry and look forward to talking to taking care of all your travellers needs. Contact Clara today on 01246 819 819
Danielle - Sales Support
My name is Danielle and I will be your dedicated Cruise Expert.
I joined Bolsover Cruise Club in 2004; there’s nowhere better to feed the cruise bug! It was soon after I joined Bolsover Cruise Club that I experienced my first P&O Cruises holiday, which was also my first Caribbean cruise, and I haven’t looked back.
My husband Alex, daughter Evie and I now cruise as much as possible. We have been lucky enough to enjoy many different destinations on a variety of cruise ships.
From cruising around the Mediterranean on Symphony of the Seas, one of the largest ships in the world, to sailing the Norwegian Fjords on one of the smaller ships, Balmoral, I’ve loved them all.
And not forgetting the sailing from New York on the iconic and refined Queen Mary 2, just in time for Christmas. It was magical.
I love being here for our customers both face to face in our Cruise Bureau or over the phone in our contact centre. I work hard to build a genuine rapport to help you find your perfect cruise.
Contact Danielle today on 01246 819 819
Daryl - Cruise & Stay Team Leader
I have worked in the travel industry for over 10 years and have been fortunate enough to travel to some amazing destinations.
I have a real passion for travel and like nothing better than exploring new places and meeting the local people.
I am always looking for the next adventure to cross off of my ever increasing bucket list.
Davena - Sales Support
My name is Davena and I will be your dedicated Cruise Expert.
I left college in 1990 with a qualification in travel and tourism and quickly joined a high street store selling an array of holidays. I had the pleasure of managing my own store before becoming a mother to two girls and making the decision to move abroad. I went to work as a representative of a hotel and villa company looking after British holidaymakers.
In July 2010 I came back to the UK and joined Bolsover Cruise Club as a Cruise Expert. I helped open the Cruise Holiday Shop, our first retail outlet, where over the years I have found my own love for cruising. I especially love trying different cruise lines and experiencing new ports, destinations and cultures to pass on my knowledge for this fast growing and changing market.
Contact Davena today on 01246 819 819
Dawn - Cruise & Stay Team Leader
My name is Dawn and I have been with Bolsover Cruise Club since 2009 and I currently work in the Cruise and Stay department. Prior to my time at Bolsover Cruise Club I worked in travel for 5 years holding various positions from reservations to customer service and administration.
I always knew I wanted to do something in travel as it really is my passion in life. I have been incredibly lucky to visit some amazing places, both through work and in my personal travel. My favourite place in the world is Vietnam. I’ve visited several times and I still can’t get enough of the people, culture and the food.
Having been in the cruise industry for a long time now I have been fortunate to sail on many different cruise lines. My favourite cruise line is Azamara Club Cruises as the intimacy of the small ships really is worth every penny and I have managed to sail on some fabulous itineraries.
Donna - Cruise Expert
My name is Donna and I will be your dedicated Cruise Expert.
I joined Bolsover Cruise Club in 2006, prior to this I spent almost twenty years working in the customer service industry.
I sailed on my first cruise with my husband in 2004 after years of listening to my parents talking about their cruising “adventures” and I can honestly say that I have never looked back, taking at least one cruise every year since.
I have been lucky to visit some amazing destinations including Europe and the Mediterranean, Africa, America and the Caribbean, many of these on cruises.
My favourite destination to date is the Baltic capitals with St Petersburg being the highlight, closely followed by a Transatlantic cruise on Queen Mary 2 sailing from New York back into Southampton.
During my time at Bolsover Cruise Club I have built up a lovely customer base and I always look forward to hearing from them, whether it is to book another cruise or to tell me all about their latest one.
I enjoy passing my knowledge on to clients who are new to cruise when helping them find their perfect cruise holiday.
Contact Donna today on 01246 819 819
Eden - Sales Support
I have always had a passion for travel and love holidays and seeing different parts of the world. Having previously worked as an independent travel agent alongside a full-time job, I’m already familiar with the travel industry and have learnt a great deal. I really enjoyed learning about the different countries and investigating all the great things to see and do. As a result, I was keen to pursue a full-time career in travel and was thrilled to become part of the team here at Bolsover Cruise Club in 2021. I’ve been incredibly lucky to travel extensively over the years and see many special parts of the world, gaining valuable knowledge from my own adventures and experiences. My favourite places to have visited so far are New York, Florida and Croatia and I have experienced many different personal adventures along the way. In my spare time, I enjoy going out with friends and family, either going to a nice restaurant or for a spa day. I also have a passion for clothes, enjoying a spot of retail therapy as I love to follow the latest fashion trends.
Elise - Cruise Expert
Hi my name is Elise, and I am pleased to be your dedicated cruise expert. I have always had a passion for travel and have been lucky enough to visit many countries over the years… whether it’s the USA , Europe, or the Caribbean, I love nothing more than experiencing other countries’ cultures and cuisines. My favourite places to visit are Italy for the amazing sights and food, and the Canaries for a perfect chilled out beach holiday. Before working for Bolsover I worked for many years in the entertainment industry within holiday parks and theme parks- including Alton Towers and Disneyland Paris, which means I understand exactly what it takes to help you make those magical holiday moments. Contact Elise today on 01246 819 819.
Elizabeth - Sales Support
I have a background in sales and customer service and I enjoy speaking to and meeting new people. I joined Bolsover as working within the travel industry is something I have wanted to do for a long time, and I have a huge passion for travel. I have always enjoyed helping family and friends search for holidays, and I am always on the search for my next place to visit. I have been lucky to enough to see many parts of the world including the USA, Thailand and lots of Europe but I am always keen to add more places to the list. Out of work, I enjoy socialising, walking the dog and cooking. Contact Elizabeth today on 01246 819 819
Emily - Sales Support
Hi, my name is Emily. I have over 20 years experience within different customer services roles. All the time putting the customer first. I love problem solving and making sure people receive the best quality, friendly service. I always strive to do my best for both my customers and colleagues. I hope I speak to you in the future and make your cruise booking a pleasant and smooth process. Contact Emily today on 01246 819 819
Emma - Cruise Expert
My name is Emma, I have always had a passion for travel and was lucky enough to join Bolsover Cruise Club in 2021 as a Cruise Expert. In my spare time, I enjoy long walks with my dog, spending time with family & friends and; of course holidays. Contact Emma today on 01246 819 819.
Erin - Cruise Expert
My name is Erin and I am your dedicated cruise expert.
Before I came to Bolsover Cruise Club , I spent 10 years working as a professional dancer on board Princess Cruises ships .
Whilst working on board, I was lucky enough to travel the world, visiting the most amazing destinations. I also met my husband onboard.
After getting married in Camps Bay, his home land of South Africa, we have settled in the UK. I was delighted to find a job as a cruise expert, so I can share my love of cruising and hopefully can help you make the perfect choice for you, through my experience at sea .
Contact Erin today on 01246 819 819
Evie - Cruise Expert
My name is Evie and I have worked in travel since 1987. I started on a youth training scheme after leaving school and worked my way up to assistant manager at a well-known travel agency.
I was ready for a change and wanted to learn more about the cruise industry so joined Bolsover Cruise Club in 2012.
The cruise industry is changing all the time with ships of all sizes, facilities and destinations so I really feel there is something for everyone.
I enjoy my job and speaking to different people every day finding the perfect cruise for them.
I love working for Bolsover Cruise Club; it’s satisfying to be recognised with our many awards and to be so well-known for our customer service, expertise and professionalism.
Contact Evie today on 01246 819 819
Faith - Cruise Expert
My name is Faith and I look forward to being your dedicated Cruise Expert. Travelling is a great passion of mine. I love to explore different parts of the world, enjoying the many cultures & foods they have to offer. I have been in sales for many years and I am very excited to have joined Bolsover Cruise Club. I am a mum of twins, they are my world! I love taking long walks with our dog along with baking which is another favorite pastime.
I look forward to helping you find your dream cruise, along with hearing about your previous experiences. Contact Faith today on 01246 819 819.
Francesca - Cruise Expert
I have worked in travel since 2003 and joined Bolsover Cruise Club in 2012. I have a passion for travel and love helping people plan their holidays. I love taking the time to research destinations and match the best ship to my customers’ requirements. I have been lucky enough to travel extensively and my favourite destination is Singapore. I loved the mix of old and new and would definitely recommend it as a bucket list place to visit.
I have cruised with lots of different operators over the years and my favourite cruise line is Princess Cruises, I love the glitz and glam on board and feel that they have a great variation of itineraries.
In my spare time I enjoy spending time with my family and walking my dog.
Contact today on 01246 819 819
Frankie - Sales Support
My name is Frankie and I joined Bolsover Cruise Club in Autumn 2022. I have ten years’ experience in the recruitment sector which gave me pleasure matching clients to the right position. I wanted to transfer those customer service skills and the joy of helping people over to the travel industry and am really enjoying my new role. Contact Frankie today on 01246 819 819
Freya - Sales Support
My name is Freya and my interest in travel started when I did a Travel and Tourism course at college. After college I worked in the coaching industry for 10 years. Since then I have worked in various jobs which have all been in customer service but in different sectors. I wanted to get back into my real interest of travel again which bought me to Bolsover Cruise Club. I like to travel, visit new places and create memories. I am looking forward to being able to provide you with great customer service and provide assistance with any queries you have. Contact Freya today on 01246 819 819
Gemma - Cruise Expert
My name is Gemma and I am pleased to be your dedicated cruise expert.
I have been within the travel industry since a young age; I started up in the skies as an air hostess, before moving onto the high street as a travel agent and now specialising in cruises.
I am thrilled to work in travel as I have always enjoyed learning about amazing places and investigating all the great things to see and do. I particularly enjoy being able to use this knowledge to help customers celebrate significant life events. Most of all, I feel privileged to be involved, although in a small way, in the celebration of substantial anniversary milestones – which is a personal goal of mine and I am always in awe of those who achieve them.
I have been lucky enough to have travelled to some incredible destinations, my favourites being Mexico, Singapore and Mauritius, and I have a mighty long list of destinations that I am looking forward to experiencing.
Call Gemma today on 01246 819 819
George - Sales Support
I have a huge passion for travel and my favourite destination is Vietnam.
I’d also love to head back to California one day and a memorable trip was chilling on Venice Beach after working at Camp America.
When I’m not working I love hiking and spending time with friends and family.
Contact George today on 01246 819 819.
Georgia - Sales Support
My name is Georgia. I have recently moved over to the travel industry, though I do have several years of customer service experience. Being part of the journey of each booking is incredibly satisfying and interesting as each holiday is so unique.
I do have a real passion for travel and have been lucky enough to tick many locations off my bucket list, including New York, Paris and Florida.
Outside of work, I am a keen football fan, and aim to visit as many grounds as I possible can.
Hannah - Sales Support
I joined Bolsover Cruise Club in the spring of 2013. Like any other travel agent, my desire to work here came from my love of travelling. I worked in the Sales Team until 2021 then I moved to our Sales Support Team, assisting with existing booking queries with both customers and operators. My years of working on sales has given me extensive cruise knowledge so it felt right to then assist in the Support Department.
Since joining Bolsover Cruise Club, I have been lucky enough to sample many different cruise lines for both educational and personal holidays. One of my most memorable cruises must be a river cruise on the Danube. Visiting Passau, Vienna, Salzburg, Nuremburg. Cruising down a river was just such a magical experience, so picturesque and the amount of time you get in port exploring was incredible.
Hayley - Cruise Expert
My name is Hayley and I will be your dedicated Cruise Expert. I joined Bolsover Cruise Club in October 2004 after 10 years working in the travel industry.
Outside of work I like to relax by reading a good book and maybe having a glass of wine or two. I also enjoy getting out and about walking my beautiful dog.
Contact Hayley today on 01246 819 819
Heather - Cruise Expert
My name is Heather, and I will be your dedicated Cruise Expert. I joined Bolsover Cruise Club in 2021 following a diverse career in the public and charitable sectors working with people and communities. This may seem like an unusual career change, but I was looking for a new challenge in an industry I am enthusiastic about. As a keen cruiser myself, I am so happy to have found a role where I am able to share my passion for cruising with others. My personal experience of cruising along with the extensive training provided here at Bolsover, means I am able to help our customers find and book their dream holiday. I am really enjoying the role as it is so interesting and rewarding and every day is different. It was definitely the right move for me! Contact Heather today on 01246 819 819.
Holly - Cruise Expert
My name is Holly and I joined Bolsover Cruise Club in January 2020. Having always had a passion for travel, I was fortunate enough to have the opportunity to travel to South East Asia in 2016 where I taught English to primary school children in the Buriram region of Thailand. My personal travel highlight was watching the sunrise over Angkor Wat in Cambodia – which was certainly worth the 4 am wake-up call! In addition, I have visited areas of the USA and Canada as well as parts of Europe. I enjoy sharing my passion for travel with customers and feel that cruising is an ideal way to explore multiple destinations while maintaining the comfort of a floating hotel at sea. With the vast range of ships and itineraries available, there is something to suit everyone. As we specialise in cruising, it means that we have the knowledge and experience to deliver the high level of customer service we are known for. Contact Holly today on 01246 819 819 to book your cruise.
Isabel - Sales Support
I joined Bolsover Cruise Club working in the Sales Reservations Department in which has been a great adventure, My love for cruising started when I was 21 and I have never looked back, my partner and my three children also enjoy cruising and exploring the world. I recently made the move from the Reservations team to join the Sales Support Team; I enjoy the customer services aspect and this team will give us more time to dedicate to our customers.
In my spare time you will find me walking my doggy Barney and taking him for a bite to eat with a glass of wine.
Contact Isabel today on 01246 819 819
Isla - Cruise Expert
My name is Isla and I will be your dedicated Cruise Expert. I joined Bolsover Cruise Club in 2022 after completing a degree in Psychology and Criminology at Nottingham Trent University. I wanted to work in the travel industry as I don’t think there is anything more special than helping someone book the holiday they have always dreamed of and being a part of that excitement. I also enjoy speaking and meeting new people which is a perfect match for this work environment. I love travelling and have been lucky enough to experience some amazing places including a Princess cruise around the Mediterranean and several land based holidays to places such as America, Greece, Cyprus. I love experiencing all the different cultures and finding out about what makes different places so special. In my spare time I enjoy socialising a lot with my friends and also travelling abroad with them. I will look forward to helping you book your upcoming dream holiday.Contact Isla today on 01246 819 819.
Ivy - Sales Support
My name is Ivy and I have a number of years’ experience in the travel industry and other customer service roles. I enjoy going on both land and cruise holidays and my favourite destination is Australia due to having family members out there. In my spare time I enjoy socialising with friends and walking my Cockerpoo, Coco. Contact Ivy today on 01246 819 819
James - Cruise Expert
I travelled Switzerland for 2 years, from, Zurich, to Bern to Interlaken. On my return, I wanted to work somewhere where the love to travel is front and centre – and Bolsover Cruise Club is that place! Helping our customers discover their dream holidays is a rewarding experience and gives me plenty of inspiration on how to plan out my own! I’m very keen on exotic food, and having been married a few years now, I’m looking to expand my travels over the next couple of years to Asia, wife in tow.
Contact James today on 01246 819 819.
Jane - Sales Support
My name is Jane and prior to joining Bolsover Cruise Club, I worked in a Nottinghamshire Secondary School for over 20 years. I look forward to answering your questions and providing assistance with your post booking experience. I love travel, discovering new places and particularly enjoy cruising. Outside of work I enjoy spending time with my family and trying to train our dog! Contact Jane today on 01246 819 819
Jay - Cruise Expert
My name is Jay and I will be your dedicated Cruise Expert.
I have worked in travel since 1997 when I gained my NVQ in Travel and Tourism while working as an apprentice for a high street agency. I worked with this agency for nine years and worked my way up to a managerial role.
I joined Bolsover Cruise Club in 2005 as a dedicated cruise expert and I thoroughly enjoy finding my customers the perfect cruise holiday and looking after their needs right up to travelling. I have also had the pleasure of cruising with many different cruise lines and I’ve enjoyed each and every one of them, they all have their own individual character and style. In my opinion cruising is one of the best ways to travel and the perfect choice for all ages with more choice now than ever before.
My favourite destinations include the Caribbean for relaxing, sun, beaches and cocktails. For culture and interest, one of the best places I’ve cruised is the Baltic capitals and the Kiel Canal.
Contact Jay today on 01246 819 819
Jeanette - Sales Support
My name is Jeanette I have been in the travel industry for over 24 years now, after completing my degree in Business and Tourism. I started my career working for a tour operator where I was able travel and work in the Caribbean and Australia. I first joined Bolsover Cruise Club back in 2005, after leaving to have a family and recently re-joined the Company working in the Sales Support team. I am thrilled to be back in the cruise industry where my true passion lies. I love working for Bolsover Cruise Club where customer service is central to everything we do. In my spare time I enjoy landscape painting and Yoga.
Contact Jeanette today on 01246 819 819.
Jessica - Cruise Expert
I have worked in the travel industry since 2004. I started working for the Co-op selling all types of holidays from mini breaks and late bargains to luxury holiday and cruises. I decided that I wanted to specialise in once product and joined Bolsover Cruise Club in 2010. During my time here I have been fortunate enough to experience some fantastic products we have to offer from P&O and Royal Caribbean to luxury Silversea. This has really helped me to build by knowledge, so I can guide customers from first hand experience. I have visited the Mediterranean, USA, Dubai and the Caribbean and still have so much more to see. My favourite cruise holiday so far is the Caribbean; I love the sunshine, relaxed atmosphere and the beautiful beaches.
Contact Jessica today on 01246 819 819
Jodie - Cruise Expert
My name is Jodie and I have been within the Travel Industry since I was 16 years old. I started my career within a Travel Call Centre before moving on to work for Eurostar. Eventually, I applied to become an Air Hostess flying out of London Gatwick before moving back to Sheffield where I worked on-board Midland Mainline Trains as a First-Class Customer Host. I really enjoyed my role but when an opportunity came up to fly again and be based out of Manchester, I had to take it! I travelled to places that I could only dream off – Orlando was my main route, but I also went to Las Vegas, Bahrain, Ascention Isand and even the Falkland Islands! I couldn’t believe that I got paid to travel to such amazing places. In 2006, I met me husband and decided to return to Short-Haul so I could spend more time at home, but the hours didn’t suit, and my contract was never guaranteed.
I had heard of Bolsover Cruise Club so when the opportunity came up, I grabbed it with both hands. 15 years on and I have never looked back! I am so privileged to work for such a professional and friendly company. I have gained so much knowledge, been on fantastic cruises including the Fjords, Mediterranean and the Caribbean and had the privilege to take my family including my 2 children who absolutely love it and can’t wait to get on board!
Contact Jodie today on 01246 819 819
Joseph - Cruise & Stay Expert
I originally came to Bolsover Cruise Club as part of my work placement in 2011. My experience at Bolsover Cruise Club stayed with me and this is the reason why I re-joined the company in 2018.
My love for travel came from my parents who were always looking for our next adventure (always booking with Bolsover Cruise Club of course). Having travelled to many parts of the world from a young age, I gained an appreciation for the travel industry and this influenced my career choices moving forward. It has also helped with my job role because I have insight into the places our customers are traveling to and I can advise on the best things to do in their chosen destination.
My favourite adventure was a road trip around California, seeing iconic places such as Yosemite, Monterey Bay and Lake Tahoe.
Next on my bucket is Asia, with my first stop being Japan.
Joshua - Cruise & Stay Customer Support
My name is Joshua and I look after customers who travel on our Cruise & Stay holidays. My job is to ensure all clients receive a seamless holiday experience so that they can truly relax and enjoy their time away. I am also there to investigate and assist clients on the rare occasion something doesn’t go to plan. I have been lucky enough to visit some amazing destinations and have a passion for cruising myself. I look forward to being of service to you on your next Cruise & Stay holiday. Contact Joshua today on 01246 819 819.
Katherine - Cruise Expert
My name is Katherine and I will be your dedicated cruise expert. I studied Tourism at University and had a career in Communications before joining Bolsover Cruise Club. I took my first cruise in 2016 and have been addicted since! Cruising helps me pursue my love of travel and what attracts me most is the number of destinations you can visit in one holiday. My favourite place I’ve visited so far is St Petersburg, the architecture and grandness of the palaces and churches is nothing like I’ve ever seen before. I still have plenty of places on my cruise bucket list including Alaska, a transatlantic to New York, with a world cruise being at the top of my list. My favourite part of the job is finding customers their dream cruise and sharing in their excitement. Away from work I like to run, go paddle boarding and I’ve recently taken up crocheting. Contact Katherine today on 01246 819 819.
Kelsey - Sales Support
In 2014 after 5 years in the UK travel industry I joined the team at Bolsover as I wanted to branch out into worldwide travel. I have cruised ever since I was a small child and now continue my love for cruising with my partner and our little boy, Jude. I have now made the move from the Reservations team to join our Sales Support team. I have always loved the customer service aspect of the role and this team gives us more time to dedicate to customers after the initial booking stage, helping with any queries that may arise. In my spare time you’ll find me in a nice restaurant with a glass of Sauvignon in hand or on a walk in the peaks with my family and our little Cockapoo, Bobby.
Contact Kelsey today on 01246 819 819
Kirsty - Cruise & Stay Expert
My name is Kirsty and I will be your dedicated Cruise & Stay Expert.
I have worked in the travel industry since leaving college in 2009, when I joined a high street agency where my love for travel really developed. I came to Bolsover Cruise Club in the spring of 2013.
Like every travel agent I love to travel and have been lucky enough to visit quite a few destinations. My favourite long-haul spot is Orlando (who doesn’t love Mickey Mouse?)
A destination that surprised both myself and my husband whilst sailing on P&O Cruises Oceana was Ajaccio in Corsica; the beaches were simply amazing.
Rome amazed me with its history and beauty and it’s definitely a place I can’t wait to go back to.
Before starting at Bolsover Cruise Club I had never been on a cruise though it’s safe to say it’s now one of my favourite ways to holiday.
I got my husband to go on his first cruise in 2016 on board Oceana and since then we try to fit a cruise in each year.
Laura - Cruise Expert
My name is Laura and I will be your dedicated Cruise Expert. I joined Bolsover Cruise Club in March 2006 after completing a business degree at Sheffield Hallam University.
I have always had a passion for travel and have been lucky enough to visit many places including Asia, USA, Caribbean, Australia, Dubai, Mediterranean and the South Pacific.
My favourite destination would be the Caribbean islands as I am a real sunseeker.
However, my travels have also allowed me to experience some amazing, once in a lifetime moments. These include a helicopter ride over the Great Barrier Reef, a RIB ride on the reversing rapids in Saint John, New Brunswick, horse riding in Jamaica in the Caribbean, sailing under the Sydney Harbour Bridge, visiting the Sistine chapel in Rome, and canoeing to the Seven Sisters waterfall in Geiranger – all on a cruise holiday!
Cruising is my favourite way to travel as you can see so many different destinations in one holiday, enjoy luxury accommodation, great food, entertainment and only unpack once!
I enjoy planning these adventures whether it is for my own travels or others.
Contact Laura today on 01246 819 819
Lauren - Sales Support
My name is Lauren, your dedicated Cruise Expert. I have a passion for any kind of travel, particularly cruising having sailed from the age of 10 months old on a wide range of ships from P&O’s Canberra to the very latest with Royal Caribbean International and Norwegian Cruise Line. My experience will help me provide you with the very best service.
When I’m not counting down to my next holiday, I enjoy spending time with family, friends and my adorable cockapoo!
Contact Lauren today on 01246 819 819
Layla - Cruise Expert
My name is Layla and I will be your dedicated Cruise Expert. I live on the edge of the beautiful Peak District in Matlock with my partner and my boxer dog, Honey.
I have been at Bolsover Cruise Club since 2014 and I love it! Not only do we have a great team but I get to spend all day speaking to wonderful people, hearing about their amazing adventures on cruise holidays!
I have experienced some fabulous ships and enjoyed many itineraries. I have been to the beautiful Caribbean on NCL’s Spirit, Athens on P&O Cruises’ Oceana visiting the breath-taking Acropolis, the lovely Honfleur on P&O Cruises’ Azura and Amsterdam on Cunard’s Queen Mary, to name a few.
I struggled to get my partner on his first cruise and now he won’t do anything else…. Where else do you get everything under one roof? Delicious food choices, speciality restaurants for a little indulgence, so many different places and experiences throughout your voyage and there’s a ship for everyone!
I’m really looking forward to speaking to you in the near future and helping you plan your next wonderful cruise holiday.
Contact Layla today on 01246 819 819
Leanne - Cruise Expert
I have been in the travel industry since 2008 where I began my career with Thomas Cook and have been with Bolsover Cruise Club since 2019. I have been on many different ships with different cruise operators and always have a future cruise booked. I believe it’s the best way to travel to see different parts of the world. My favourite destination has to be the Caribbean, myself and my husband thoroughly enjoyed this trip and the wide range of things do while in port. We have now started cruising with our little boy as it’s the perfect holiday for both couples and families.
Leigh - Cruise Expert
My name is Leigh and I will be your dedicated Cruise Expert.
I have worked in the travel industry since 2002 and apart from a few years working in a retail travel agent, the rest of my career has been specialising in cruise holidays.
Travel is my greatest passion and I have been incredibly lucky to travel to many destinations throughout my career.
Some of my favourite places include Italy for the food, architecture and wine; Hong Kong for the vibrancy; Thailand for the beaches and culture, and Las Vegas for the nightlife and entertainment.
I have cruised with P&O Cruises, Cunard, Royal Caribbean, Celebrity, Azamara, APT, Princess and Oceania.
My most memorable cruise experience was without a doubt sailing into Venice and taking in the beautiful sights of the Doges Palace and St Mark’s Square before hopping onto a gondola and cruising down the Grand Canal.
Other cruise highlights include snorkelling in Barbados with the turtles, wine tasting in the Beaujolais region, wandering around the beautiful streets of Paris and driving along the stunning Amalfi coastline.
Outside work I enjoy socialising with friends and family, watching live music, walking my dog and retail therapy (especially shoes)!
Contact Leigh today on 01246 819 819
Lexi - Cruise Expert
I joined Bolsover Cruise Club in 2022 having started my travel journey at college doing travel and tourism and then moved into the travel industry straight after, so I have lots of customer service experience. I’ve always loved to travel and explore new places. I’m slowly ticking off more places and I will be putting a few more cruises under my belt! Some of my favourite places are New York, Barbados, and San Francisco. Outside of work, I love socialising with friends, going out and walking my chocolate labrador.
Contact Lexi today on 01246 819 819.
Libby - Cruise & Stay Expert
I have worked in the travel industry since leaving college in 2015 having always having a passion for travel, and have been with Bolsover Cruise Club now since February 2022.
I have just been on my very first cruise and hope this is the first of many with so many experiences and memories to come! One of my favourite destinations to visit is the USA and I hope this gives me the chance to explore so much more.
Contact Libby today on 01246 819 819.
Linzi - Sales Team Leader
I am a Sales Team Leader at Bolsover Cruise Club and have been with the company since 2006. My main role is to guide a team of Cruise Experts to ensure they can become the best possible. To help with this I quality control, conduct in-house sales training and have regular one-to-one’s with my team . I really enjoy interacting with my team and supporting them in their role. Outside of work I love spending time with friends and family and other interests include travelling and shopping.
Lisa - Cruise & Stay Expert
My name is Lisa and I’ll be your dedicated Cruise & Stay Expert.
My passion for travel started back in the early 90’s as an overseas representative on the island of Majorca where I enjoyed several summers of hard work and fun. When I came home I started working for a leading travel agency and progressed to a role in customer services at head office. It was around this time I experienced my first cruise on-board Airtours’ Sunbird and I quickly realised that the cruise industry was the direction I wanted to follow.
In 2002 I started working for Bolsover Cruise Club when we were still fairly small, just 15 Cruise Experts! I’ll never forget the time Mr Wilson closed the office to take us all on board the Queen Mary for her launch. I’d honestly never seen anything like her and she remains one of my favourites to this day.
I commute a long way each day to the office and I’m often asked why I do this journey. The answer to that is easy; I love my job and couldn’t work with a better team. I’ve been proud to watch Bolsover Cruise Club go from strength to strength each year, yet still maintain the family feel and high service levels that have won us numerous awards.
Lucy - Cruise Expert
My name is Lucy and I will be your dedicated Cruise Expert.
I have worked in the travel industry since leaving college. I started my career working for a travel agency on the high street before joining Bolsover Cruise Club in April 2008.
Contact Lucy today on 01246 819 819
Luke - Cruise Expert
Hello, my name is Luke and I will be your dedicated cruise expert. Over the years, I have had many customer service oriented roles and have consequently met a variety of different and interesting people. I have always had a passion for travelling to new, exciting holiday destinations, but more importantly, I love to kick my feet up and catch some rays by an infinity pool with a Pina Colada, and a good book! Given my passion for travel, I have always considered a cruise to be the height of indulgence and luxury, but a cruise can be whatever you make it, whether you want to lounge in the sun, or partake in a range of activities, there is something for everyone! I can’t wait to book one for myself, and would love to help you find your dream get-away! Contact Luke today on 01246 819 819.
Maddison - Cruise Expert
Hi, my name is Maddison and I am your dedicated Cruise Expert.
I have been working in the travel industry since 2013 starting out my career with a high street agent, before joining Bolsover Cruise Club four years later. I really enjoy helping customers find their dream cruise holiday, and love hearing all about their amazing experiences on return.
I love to travel and like to get away 3 times a year – both package holidays and cruising. My favorite land locations are New York and Santorini. My favourite cruise to date would be a river cruise sailing the Danube and I would love to experience more river cruises in the future.
During my spare time, I love to watch my local football team. I have now been to over 80 football league grounds. Other than this, you will find me socialising with my friends sampling a cocktail or two!
Contact Maddison today on 01246 819 819
Maia - Cruise Expert
My name is Maia, and I am your dedicated cruise expert. Before I joined Bolsover Cruise Club, I was fortunate to spend 6 years working at sea – sailing with Princess Cruises, Windstar, Norwegian Cruise Line & Silver seas. During this time, I spent two seasons in Antarctica. I am delighted to be now working as a cruise expert, sharing my love of sailing, travel and the adventures that new destinations can bring. Together, we can use my experience to help you choose the perfect cruise holiday for you. Contact Maia today on 01246 819 819.
Mary - Cruise Expert
Hello! My name is Mary, and I am pleased to be your dedicated Cruise Expert. As a keen cruiser myself, I am excited to be supporting you with your cruising adventures! I love travelling and have been fortunate enough to explore the likes of the Caribbean, New York, Malaysia, and Japan. Alongside my passion for travelling, I love to spend time walking with my partner and our lovely dog Ned. Contact Mary today on 01246 819 819.
Melissa - Cruise Expert
My name is Melissa and I will be your dedicated Cruise Expert.
I have been in the travel industry since I left school. I did a BTEC in Business & Finance then went on to do a Travel & Tourism qualification, both at college.
After college I secured a role in a large high street travel agent and in my first 6 months I was mystery shopped by a travel magazine scoring 98%! As a result, I was rewarded with a multi-centre trip to Egypt.
I worked my way through the many years on the high street to become a store manager. I then decided to start a family so had a year away from work and moved closer to my family.
Whilst I was off a job opportunity came along at Bolsover Cruise Club. I had heard of them before and during my time in the high street customers frequently sang their praises, so I thought why not find out more? After a tough interview I was lucky enough to be offered a role and I started at Bolsover in 2006.
I work in the main office at Barlborough, from where we all help to deliver exceptional customer service and go above and beyond to make the whole cruise experience a memorable one.
I also love that we have a very busy Cruise Bureau where clients can come in to see us to discuss their requirements and get their queries answered and we can put a face to a name!
Contact Melissa today on 01246 819 819
Michelle - Cruise Expert
My name is Michelle, and I am pleased to be your dedicated cruise expert. My love for travelling started at an early age, having cruised since 2005 visiting many destinations all over the world. From sailing around the Mediterranean to spending Christmas and New Year in the Caribbean, I have a passion for cruising that has led to me to my career at Bolsover Cruise Club. My favourite destination to date has to be the Norwegian Fjords, never forgetting the breath-taking views in Åndalsnes after hiking to Rampestreken viewpoint! Next on my bucket list is definitely Alaska! I’m hoping to share my love for cruising and look forward to helping you book your next adventure with us! Contact Michelle today on 01246 819 819.
Millie - Cruise Expert
I have worked in the customer service industry for many years and I was thrilled to be able to carry on this role but combine it with the thing I love the most “TRAVEL”.
I was delighted to become P&O Cruises Arvia Insider in 2022. This meant I got to have behind the scenes access to all things Arvia, including visiting Arvia at the shipyard in Meyer Werft, Germany!
Outside of work I live at home with my partner and 2 puppies. On a weekend we love to support our favourite football team, Manchester United, as well as going to support our local teams!
The next destination on my bucket list is the Caribbean however I do have a lot of other places I would like to check off the list! Contact Millie today on 01246 819 819.
Molly - Sales Support
I work within Sales Support. Prior to joining Bolsover Cruise Club, I worked in a Police Control Room for 20 years. However, I have always enjoyed travelling both UK and overseas and customer service is very important to me so this role is perfect for me! I look forward to answering your questions & helping you to get the most from your Cruise.
Out of work I enjoy walking around the local areas with my Springer Spaniels and touring the UK with them & my husband in our touring caravan. I am also a keen baker.
Contact Molly today on 01246 819 819.
Morgan - Cruise Expert
I have been a cruise ship passenger for over 20 years and truly believe that this is by far the best way to travel.
My first cruise was on the Oriana when I was just 11 years old and ever since then I have been completely captivated by the industry.
A few years ago, I was lucky enough to have the opportunity to work onboard P&O cruise lines, which enabled me to travel extensively. I loved seeking out those little hidden gems that both the ships and ports have to offer. I can guarantee that I will always have at least 1 cruise booked!
Cruising is a passion of mine and I adore being at sea. Watching the sunset on the horizon whilst sailing past is nothing short of magical.
Contact Morgan today on 01246 819 819.
Nathan - Cruise Expert
I have worked at Bolsover Cruise Club since 2013, and in the travel industry since 1996.
I started as a trainee travel consultant soon after leaving school and progressed to store manager. In between I also worked overseas in Greece as a holiday rep for three summer seasons. I decided to learn some of the Greek language at college and gained some vocational qualifications.
I have visited some amazing holiday destinations including Sri Lanka, Mexico, Maldives and Cuba.
Cruising is a passion of mine and I have been lucky enough to experience several cruise holidays. My favourite cruise so far was a P&O Cruises holiday in the Mediterranean on-board Oceana. I had never visited Venice or Croatia before and I wasn’t disappointed.
I have also experienced a river cruise down the Danube taking in both Austria & Germany. It was great to try out a different style of cruising, especially with how popular they are becoming.
In the time I have been at Bolsover Cruise Club, I have built a regular customer base and enjoy catching up with my customers and helping them with their latest cruise plans. We also have a lot of new members that have never cruised before, so I’m able to explain how it all works and pass on my personal experiences. It’s always great to hear how much they enjoyed their first ever cruise and how they’ve developed the cruising bug from then on!
Contact Nathan today on 01246 819 819
Nicola - Cruise Expert
My name is Nicola and I will be your dedicated cruise expert. I have worked in travel since leaving school, working my way up from a 16-year-old trainee to manager of my own branch. My first cruise was on Royal Caribbean’s Splendour of the Seas and after that I was hooked!
I joined Bolsover Cruise Club in 2001 and I’ve cruised many times since, experiencing different ships and cruise lines as well as seeing some fabulous places; the Panama Canal, the Amazon, the Caribbean, Australia, the Norwegian Fjords and the Arctic Circle, the Baltic Sea and of course the Mediterranean
Exploring new destinations is a real passion of mine and so cruising is just perfect, several destinations and you only need to unpack once.
Fortunately for me, my husband and daughter love cruising as much as I do so our family holidays are always a cruise. For us, no land-based holiday has ever come close.
Contact Nicola today on 01246 819 819
Nina - Sales Team Leader
Having worked in sales previously at Bolsover Cruise Club, I am now responsible for a team of Cruise Experts.
I have been with the company since May 2014 and, in those years, I have been fortunate to try many different cruise lines & visit many destinations. I believe cruising has no limitations and there really is a perfect holiday available for anyone. A highlight of my career was winning a nationwide competition to become an Iona insider for P&O cruises – that experience enabled me to visit some of Iona’s key ports in her itinerary including Olden & Gran Canaria where I also did some fantastic shore excursions (imagine me in a wet suit!) which gave me an insight into what’s on offer in port.
My varied background of customer service has given me irreplaceable relationships with customers here at Bolsover Cruise Club and I aim to pass those relationships onto our ever-growing sales team.
Noel - Cruise Expert
My name is Noel and I will be your dedicated Cruise Expert.
My background is mostly travel related with over 15 years’ experience in high street travel agencies before joining Bolsover Cruise Club in April 2003.
My first cruise was on P&O’s Canberra and I guess that many of our customers can say the same. Since then I’ve travelled for over 260 nights on ships of all shapes and sizes. This has given me a great insight into different countries and ports of call, helping me to give first-hand knowledge in my role as a cruise expert .
My favourite ships are small ships which tend to offer the less visited ports of call and have great cuisine.
Contact Noel today on 01246 819 819
Olivia - Cruise Expert
Hello, my name is Olivia and I am pleased to be your dedicated cruise expert. I have recently received a BA(Hons) degree in Business Enterprise from The University of Birmingham. I joined the Bolsover Cruise Club team in 2022, with a passion for travel and all things cruise. In the past I have been lucky enough to visit some beautiful places and sights around the world, and now I’ve got the chance to help others experience these destinations too. What I love about cruising is that there are so many activities and things to do whilst on board as well as visiting many different countries all on the same holiday. There’s nothing better than waking up in a different country every morning! The next destination on my bucket list has got to be the Caribbean but sill have lots of places to check off. Contact Olivia today on 01246 819 819.
Phoebe - Cruise & Stay Expert
I have been with Bolsover Cruise Club since 2013, following studying tourism management at university. I have been very lucky and have grown up cruising with my family through Bolsover Cruise Club, and it has become my passion. I enjoy everything cruise, from a relaxing day on prom deck to the newer activities such as ice skating and sky diving, nothing beats the options at sea! My favourite destinations so far the Caribbean and fantastic European cities, too many of both to pick an outright favourite!
Rachel - Cruise & Stay Expert
I joined Bolsover Cruise Club in May 2022. After studying Travel & Tourism at college I have been working in the Travel Industry for the past 27 years, working for various Travel Agents & Tour Operators covering both sales and customer service. I have been lucky enough to travel to many parts of the world with family & friends and have experienced many different cultures.
Travelling is my passion and hope to visit more destinations on my bucket list, ranging from the USA, Far East and the Med.
Contact Rachel today on 01246 819 819.
Rose - Cruise Expert
My name is Rose and I will be your dedicated cruise expert.
I have worked in the travel industry since 2001 but joined Bolsover Cruise Club in 2006.
Since then there have been many changes; some ships are getting bigger, but there are still lots of different options including small, large, family and adult only ships. There is something for everyone and I would be very happy to help you find the right cruise holiday for you.
I have been very lucky over the years to travel to many destinations and cruise on a variety of cruise lines. I have visited many places in Europe and America and feel cruising is the ideal way to visit new places.
Since joining Bolsover Cruise Club I have built relationships with a lot of regular customers who I have come to know really well. With my experience and knowledge of ships and destinations, be assured I can explain how it all works and find the best options for you and your family.
Contact Rose today on 01246 819 819
Ruby - Sales Support
My name is Ruby, and I will be your dedicated Cruise Expert.
I began my career in travel in 2009, when I started as an apprentice for a high street travel agency and eventually joined Bolsover Cruise Club in 2013.
I love finding clients their perfect cruise holidays and I have been lucky enough to experience cruising myself.
There are so many different ships to choose from now, all with their own style and unique facilities that cruising is now great for all ages, families and couples, there is nothing better than waking up every morning to a different destination!
My favourite cruise destination has to be the Caribbean where you can have the best of both worlds! From a day relaxing on the beach at Carambola Beach Club in St Kitts to the wet’n’wild river tubing in the rainforests of Grenada.
At home I enjoy spending time with my husband, friends and family, long country walks with my cockapoo Milly and planning my next holiday!
Contact Ruby today on 01246 819 819
Scott - Sales Support
I have a number of years’ experience in customer service and have a passion for cruising and travel in general; I love sharing the excitement that a new travel adventure can bring. My favourite places I have visited so far are Norway, Germany and the Caribbean.
When I am not at work I enjoy getting crafty, going for a walk with my partner and watching a good old film.
Contact Scott today on 01246 819 819.
Shauna - Cruise & Stay Expert
Hi, my name is Shauna. My love for cruising started back when I was 7 years old. Ever since taking that first cruise with my parents, I wanted to go on more and more and experience different ships and destinations. In 2011, I graduated from Birmingham City University with a BA Hons in Primary Education and taught a range of ages for 4 years. In 2015, I decided I needed to travel and what better way than working on board a beautiful cruise ship. In July 2015, I started working as Youth Staff on board the Carnival Dream. After starting out a 6-month contract, I ended up staying for 3 and a half years cruising the Caribbean with a promotion to Youth Director and also meeting my Canadian husband on board. We both moved back to the UK in 2018 where we now live happily with our 4-year old Maltipoo, Teddy. After delving back into my teaching routes for a further 4 years, I missed the travel industry too much and wanted to get back into cruising whilst living on dry land. I started working in the Cruise and Stay department at Bolsover Cruise Club in March 2022 and have never looked back! I am always looking for my next cruise adventure, this time as a passenger though so I can enjoy all the benefits (and cocktails) they have to offer!
Contact Shauna today on 01246 819 819.
Stacey - Sales Support
My name is Stacey, and I will be your dedicated Cruise Expert. I have worked in the travel industry since leaving college in 2002. I started working for a coach holiday company, then moved onto a high street travel agent. It was not until I moved to Bolsover Cruise Club in 2011 that I realised I had a love for cruising!
During my time at Bolsover Cruise Club, I have been lucky enough to visit some wonderful destinations. From the beautiful Norwegian Fjords, to the Caribbean and the Mediterranean. I love how cruising means you can visit so many different places in one holiday. So far, the Fjords were our favourite destination as we love the chance to walk and explore. The scenery was just stunning!
My dream destination would have to be Alaska, or maybe even sailing round the South Pacific islands. To be honest, with that much choice in cruising, I rethink my dream destination pretty frequently!
Contact Stacey today on 01246 819 819
Susan - Sales Support
My name is Susan and I will be your dedicated Cruise Expert.
I have worked in customer services and sales for many years and now love being a member of the team at Bolsover Cruise Club.
I have been cruising for over 27 years and my first cruise was on P&O Cruises Canberra when my ocean view cabin had a tiny window that looked in to a corridor and from there you could see out of a communal window! We at least had our own bathroom facilities as some passengers had to share! I have cruised on all the P&O Cruises ships except Arcadia and I am really looking forward to the addition of Iona to the fleet.
The largest ship I have sailed on is Royal Caribbean’s Harmony of the Seas and I could not believe how slick the embarkation was considering there was over 5,000 passengers on board. My favourite ship is Celebrity Eclipse, although to be honest I am just happy being at sea!
I am so fortunate to speak to so many different people every day to help them plan and book their dream cruise holiday.
Contact Susan today on 01246 819 819
Tara - Cruise & Stay Support
My name is Tara and I will provide your dedicated Cruise & Stay Support.
I joined Bolsover Cruise Club in the summer of 2018.
Since leaving school over 10 years ago I completed a Travel & Tourism course at college and I have always loved travelling and chasing the sunshine!
I always wanted to be an air hostess since being a child and I got my dream job working for an airline which was a great life experience for me. After leaving the airline I joined the motor industry.
I worked for a prestigious brand and I made a lot of fantastic lasting relationships with my customers and gained a lot of experience from the industry, which I have brought with me to Bolsover Cruise Club. I have always loved cruising since being young and I love helping my clients find their perfect holiday.
Some of my travel highlights have got to be working with children in Brazil, swimming with dolphins in Mexico, making it to the top of the Burj Khalifa in Dubai and taking a helicopter tour over the strip in Las Vegas. I have been lucky enough to travel to many destinations around the world and cruising round the Caribbean is an all-time favourite for me. Australia and the Maldives are the next on my bucket list when I’m not spending time with my sausage dog Arthur!
Tracey - Sales Support
My name is Tracey and I will be your dedicated Cruise Expert.
After leaving school in 2007 I went on to study travel and tourism for two years at college. I then went on to do a 2-year apprenticeship at a high street travel agent.
I developed a huge passion for cruising, thanks to time spent with my family on cruise ships when I was growing up, so when a job came up at Bolsover Cruise Club I was delighted to be given the opportunity to join the sales team.
I love travelling and visiting new and exciting destinations. I have been lucky enough to travel to many places, but my favourite cruise destination must be the Caribbean. The beaches are postcard perfect.
We made some amazing memories such as climbing the Dunns River Falls in Jamaica, swimming with dolphins in Amber Cove and paddle boarding in Antigua, to name a few.
A close second favourite was a cruise I recently did to the Norwegian fjords with my partner, our son and extended family.
Norway is so beautiful and has the most amazing scenery. My favourite place was Flam, I would highly recommend the Flam railway to anyone. I love sharing my knowledge and experience with my customers and aim to give them the best service possible.
Contact Tracey today on 01246 819 819
Zoe - Sales Support
My name is Zoe and I will be your dedicated Cruise Expert. I joined the travel industry in 1997 and worked on the high street until 2006 selling various aspects of holidays from Butlins to Worldwide tours! I have been with Bolsover Cruise Club since April 2009.
I have an all-round knowledge of many cruise destinations which I use to ensure my customers receive the information they require to make their cruise holiday most enjoyable.
Contact Zoe today on 01246 819 819